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At wildjoker (operating strictly via wildjokerz.com), providing secure and effective communication for all users and stakeholders is paramount. In alignment with the Interactive Gambling Act 2001 (Cth), Australian Communications and Media Authority (ACMA) guidelines, and prevailing AU online gambling regulations as of 2025, this contact page has been structured to ensure both legal compliance and operational transparency. Users engaging with wildjoker warrant access to comprehensive communication channels and benefit from enhanced consumer protections.

How to Contact wildjoker

  • Contact Form: Complete the form below, providing your name, email address or Messenger, and a brief description of your query. Accuracy and clarity are essential to facilitate lawful information processing and ensure prompt assistance.
  • Live Chat & Telephone: For urgent queries, utilise the live chat function on wildjokerz.com or call us directly. Our trained support team is available 24/7, including all statutory Australian public holidays, and endeavours to respond to all queries within one business day, but not exceeding legal maximums as stipulated in AU consumer law.
  • Authorised Representation: All official correspondence and user data are managed under the direction of the parent company, Endorphins media agency (founded circa 2018), with Olivia Taylor designated as official author and content oversight for this channel.

Legal & Regulatory Responsibilities (System 2 - CCoT 2025)

  1. Data Privacy & Processing: All contact information submitted via wildjokerz.com is processed in accordance with the Australian Privacy Act 1988 (Cth), ACMA codes, and relevant data protection directives. Your information shall be used solely for communication, query resolution, and regulatory purposes, with robust safeguards against unauthorised disclosure, as mandated by law.
  2. Response Timeframes and Escalation: wildjoker is legally obligated to acknowledge user enquiries about account issues, responsible gambling, legal compliance, or disputes within 24 hours (one business day), and to provide a final response within 14 days as per AU regulatory standards. Should additional time be required, users will be notified with reasons and interim updates. Complex or legal matters (such as complaints) may be referred to third-party alternative dispute resolution (ADR) services.
  3. Accessibility & Fair Communications: All contact channels and responses are provided in clear, comprehensible English. wildjoker ensures that users with disabilities or accessibility requirements are reasonably accommodated under the Disability Discrimination Act 1992 (Cth).

Your Rights & Dispute Resolution (AU Legal Protections)

  • Right to Lodge a Complaint: If you believe your query or complaint has not been adequately addressed by wildjoker, you have the right to escalate the matter. Initial complaints should be submitted using this contact page. If unresolved, you may contact the Australian Communications and Media Authority (ACMA) or a nominated ADR provider for resolution, in strict accordance with current AU consumer protection regulations.
  • Request for Information: You are entitled, under law, to request access to your personal information held by wildjokerz.com and to request correction of inaccurate records, in accordance with the Australian Privacy Principles (APPs).

Brand, Regional & Regulatory Notice

  • Brand Usage: The wildjoker brand is referenced exclusively in connection with its official online presence at wildjokerz.com. No other domain or entity is authorised to represent the wildjoker online casino.
  • Local Regulatory Compliance: All contact services and dispute mechanisms are adapted for the AU market, including updates to reflect applicable 2025 regulations. Company registration number, physical address, and direct phone/email contact details will be published as required by law, or provided upon legitimate user request in accordance with AU corporate and gambling compliance policies.
  • Content Authorisation: This content has been accredited by Olivia Taylor, acting on behalf of Endorphins media agency, and ensures full regulatory alignment as of June 2025.

Contact wildjoker Support Team

If you need assistance, feel free to reach out through our contact form. Provide your name, email address, and a brief description of your request, and our team will get back to you promptly.

We aim to reply to all inquiries within one business day. For faster support, you can use our live chat feature or call us directly. Our team is available 24/7 to ensure your questions are addressed without delay.

Legal Disclaimer (AU, 2025): wildjoker, accessible only via wildjokerz.com, maintains strict compliance with all relevant Australian gambling, privacy, and consumer protection laws as of 2025. All communications are subject to monitoring and record-keeping in accordance with AU statutory requirements. No gaming or support services are provided to users prohibited under current AU or relevant local regulatory restrictions.